LEGAL REFERENCE

juwa backend par aapka privacy hamara sabse baari zimmedari hai

Hamari platform par har ek account holder ke liye data privacy aur security sabse pehle aati hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se apna account fund...

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juwa backend juwa backend par aapka privacy hamara sabse baari zimmedari hai

Hamara privacy policy structure aur scope

juwa backend apna customer data sirf wahi maqsad ke liye rakhta hai jahan local qanoon ijazat deta hai. Agar aap Pakistan mein ho aur supported ilaqe mein ho, to aapka naam, fon number, aur payment wallet details sirf account verification aur withdrawal processing ke liye use hote hain. Hamara system third-party shares nahi karta malum mat karo ke aapne kaunsa game khela

ya kitni withdraw ki. Jab aap apna account close karte ho, aapka data hamari records se delete hota hai jo local regulations allow karte hain. JazzCash, Easypaisa, SadaPay aur Raast transactions hamari taraf se encrypted log mein rehte hain, lekin payment providers ke pas apna alag security hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KE RASTE

Privacy concerns ke liye hamse rabta karien

Team online

Email Support

Apne privacy questions ko [email protected] par likho. Hamara team 24 ghanton mein aapko jawaab de dega aur agar data correction ki zaroorat ho to kar denge.

Account Dashboard Help

Apka account settings mein privacy controls hain. Yahan aap dekh sakte ho ke kaun se data hamara pas hai aur data deletion request kar sakte ho.

Live Chat (Support Hours)

Hamara live support team 10 AM se 2 AM Pakistan time tak mojood hai. Direct chat mein apne privacy ya security concerns share kar sakte ho.

SECURITY KI TALEEM

Kaun se security measures hamari platform par lage hue hain

SSL Encryption

Har ek connection aapke browser se hamari servers tak 256-bit SSL se encrypt hota hai. Matlab jab aap login karte ho ya paise deposit karte ho, kahin message intercept nahi ho sakta.

Password Hashing

Aapka password hamari database mein plaintext mein store nahi hota. Ek hashing algorithm se convert hota hai, isliye even agar hamara database access ho jaye, password safe rehta hai.

Two-Factor Authentication

Account settings mein aap 2FA on kar sakte ho. Jab log-in hoga, SMS code mangega. Yeh extra layer ensure karta hai ke sirf aap hi apna account access kar sakte ho.

Payment Wallet Separation

JazzCash, Easypaisa, SadaPay aur Raast account details hamara main database se alag secure vault mein rehte hain. Direct bank API se communicate hota hai, customer reference mein nahi.

Regular Security Audits

Hamara technical team monthly se third-party vulnerability scans chlata hai. Kisi bhi leak ya breach ka pattern milne par immediately patch kar dete hain.

IP Address Logging

Har login aur transaction ke sath aapka IP address log hota hai. Agar suspicious activity mile, hamara security team ko alert milta hai aur account temporarily lock ho sakta hai.

hamara privacy policy sab jaga same kyu hai

Web Version
Desktop par aapka account jo privacy controls hain, wo web.juwabackend.net par bhi same hain. Data collection rules nahi badlte.
Mobile App
juwa backend app (iOS aur Android) par bhi same encryption aur password security hai. Local data phone mein encrypted store hota hai.
Live Table Sessions
Jab aap live casino mein baithe ho, aapka game play history apke account se linked hota hai. Ye transaction log alag secure database mein rehta hai.
Slot Game Records
Slot mein khel ka record aapke account balance aur history mein save hota hai. Third-party analytics mein aapka name ya wallet number share nahi hota.
Withdrawal Verification
Paise nikalni ke waqt aapka KYC (Know Your Customer) data verify hota hai. Ye verification process sab payment methods (JazzCash, Easypaisa, etc.) par same hai.
Account Closure
Agar aap account close karte ho, aapka historical game data anonymized hota hai. Personal details delete hote hain jo local law allow karta hai.
Complaint Resolution
Agar privacy complaint ho, hamara internal team same SLA (Service Level Agreement) follow karta hai chahe aap web ya app se complain kro.

Aapke account protection ke liye jo features hain

Secure Login Session

Aapka browser session 30 minutes inactive hone par auto-logout ho jata hai. Matlab agar aap shared computer par bhul gaye logout karna, account khud safe ho jata hai.

Email Verification

Naya email add karte waqt verification link bhejta hai. Sirf verified email se account recovery possible hai, isliye hacker ko access nahi mil sakta.

Payment Method Confirmation

JazzCash, Easypaisa ya Raast se deposit karte waqt, hamara system OTTP confirm karta hai. Double-check ensure karta hai ke aapki payment genuine hai.

Withdrawal Address Lock

Pehli dafa jab aap withdrawal add karte ho, 48 ghanton baad active hota hai. Matlab fraud ho bhi jaye, to paise wrong place nahi ja sakte.

Data Export Option

Account settings mein Data Export button hai. Aap apna sab account data (transactions, history, personal info) PDF mein download kar sakte ho.

Privacy Notice in App

Mobile app mein privacy settings clearly visible hain. Aap dekh sakte ho ke kaun se permissions app ko chahiye aur unhe allow ya deny kar sakte ho.

Privacy ke bare mein aksar pooche jaane wale sawal

Account delete karte hi aapka personal data (naam, fon, email) hamari active systems se remove ho jata hai. Lekin legal aur financial compliance ke liye, withdrawal records aur transaction history anonymized form mein 7 saal ke liye rakh sakte hain, agr local law ijazat de.

Bilkul nahi. Aapka game history sirf aapke account mein rehta hai. Hamara analytics team sirf aggregate data dekh sakta hai (kaun sa game popular hai), lekin individual player ka naam ya wallet number kabi share nahi hota.

Nahi. Jab aap JazzCash ya Easypaisa se deposit karte ho, aapka wallet reference hamara pas rehta hai, lekin actual password ya PIN share nahi hota. Hamara payment gateway sirf transaction success confirm karta hai.

Hamara system 2FA support karta hai jo hacker ko mushkil banata hai. Even agar password leak ho, to SMS code ke bina log-in nahi ho sakta. Regular security audits run hote hain aur breach history mein kabhi nahi hua.

Haan, security ke liye aapka IP address aur approximate location (city level) log hota hai. Agar suspicious activity mile (alag country se log-in), hamara team alert karega. Ye data aapke account ko protect karta hai.

Haan, Account Settings > Security mein aap 'Active Sessions' dekh sakte ho. Har session ka IP, device type aur login time visible hota hai. Agar suspicious device mile, usi session ko log out kar sakte ho.

Haan, major privacy policy changes ke liye hamara email bhejte hain. Aapko naya policy accept karna padta hai next login par. Lekin everyday minor security updates automatic apply hote hain without notice.